Why the Atlassians “Journey to cloud” spells problems for Customers

Jira Server end-of-life 2024

Atlassian will end support of Jira Server products on February 2nd, 2024. First limitations enter into force already as from February 2nd, 2021. In case you are using e.g. Jira Server you can chose from the following migration options:

• Jira Cloud (SaaS)
• Jira Data Center (on-premise)
• Micro Focus ALM Octane (On-Premise or SaaS)

Each migration has its own pitfalls which we briefly described on this page.

Option 1 — Jira Cloud

• Jira Cloud’s REST API is different compared to the Jira Server one:
• Your REST API based integrations have to be changed
• Your REST API based reports have to be changed
• Not all plugins available for Jira Server are also available for Jira Cloud
• Depending on your current versions of Jira Server and its plugins your upgrade journey might become quite extensive
• Clarify with your IT Security Officer important topics such as user and API access, access to your data by 3rd parties, Marketplace Apps and its REST APIs etc.
• Clarify with your Auditor important topics concerning IT Audit
• Integrations with on-premise applications like Jenkins, Teamcity, IntelliJ, Git etc. are not always stable and we advise to check the integration with a PoC
• Running software in the cloud comes always with a dependency to a 3rd party:
• Check your customization requirements with Jira Cloud Support
• Check if the offered services and it corresponding SLAs match your requirements

Option 2 — Jira Data Center

• Normally, migration efforts are lower compared to going into Jira Cloud
• However, Jira Data Center licenses are way more expensive
• If you are using Jira Server’s embedded HSQL database, you have to migrate to an external one supported by Jira Data Center
• Jira Data Center requires a specific infrastructure (load balancer, cluster, database, file system) that might cause some issues
• Jira Data Center rollouts are more complex than Jira Server rollouts
• Higher maintenance, operating and administration costs

Option 3 — ALM Octane

ALM Octane is a web-based application lifecycle management platform that enables teams to collaborate easily, manage the product delivery pipeline, and visualize the impact of changes.

You can choose between on-premise or SaaS operating models. On-premise also includes support for your private clouds on Microsoft Azure or AWS.

• Docker images for ALM Octane are available for operation on Docker.
• ALM Octane Developer Licenses cover the entire Jira Software component from a feature and pricing point of view, more information here.
• ALM Octane supports 2 license models: Named vs Concurrent User
• All Micro Focus plugins and integration options are included in the licenses
• Developers can access Octane from their IDEs without using a license.
• In a detailed PoC examine let us examine together how a migration from Jira to Octane can be carried out and implemented.
• Micro Focus Customer Success, partners and local team support & advise you on the Jira migration to ALM Octane.
• If you are using Jira and ALMQC today, you could also completely save infrastructure costs for Jira and ALMQC operation by using ALM Octane
• And of course you should also verify the security and audit issues with your IT department here
• You can start immediately, the earlier the better!

Do you have any questions? Contact us now — We look forward to your call and speaking to you in person!